Contact information

We are happy to help with questions about products, order status, shipping, returns, refunds, and general store information.

How to reach us

Email is the quickest way to contact our customer service team.

Customer service email: HermanKnight729@hotmail.com.

Business address: 5 ALLEE DES CERISIERS, ISQUES, PAS-DE-CALAIS 62280, France

What to include in your message

· Your order number, if your question is about an existing order.

· The email address used at checkout.

· The product name and a clear description of the issue.

· Photos of the item and packaging if the item arrived damaged or incorrect.

Response time

We review customer inquiries during business days and aim to respond as soon as possible. Response times may be longer during holidays, promotions, and periods of unusually high order volume.